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| Acmlm's Board - I2 Archive - Hardware/Software - Internet connection... |
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Danielle Local Moderator  Level: 76  Posts: 422/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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| Lately, I've been having connection issues. I wouldn't make a big deal out of this normally, I know that sometimes it happens. But now I'm curious about it because I dont know what the problem is. I called cox for help (yes my provider is cox. shut up  ) and before even letting me explain what was going on, they said to get a new modem. I don't think the modem is the problem, because it's only a couple months old.. that wouldn't be the problem right? I also thought that maybe my wireless signal for my laptop was simply too weak, but that wasn't the problem either after checking my mom's computer. The problem isn't just a temporary connection loss for all users, because my dad has the same provider and his internet is never faulty. I don't know what the problem is. The cable light on my modem is ON, but there's no net. It's extremely irritating to be told my internet is working, when it's actually off for hours at a time. I've tried restarting the entire system, shutting down everything, and rebooting it all, but doing that only results in the modem kicking back on with no cable feed at all. Then waiting for it to return is much much longer. My brother and my mom (who know even less about computers than I do, mind you) continually keep saying that it must be the plug outlet in the wall. We have had bad outlet experiences before in my house, with the outlets being too old to even hold the plugs in anymore. But where my computer is at, the plugs aren't falling out or having any trouble at all. Nor is there a problem with possibly overheating, because everything is plugged into a surge protector. I'd like to be able to figure out what the problem is, because it's becoming more frequent that this happens to me. Does anyone have any thoughts on what could be wrong? I would really appreciate it. And I apologize for my less than perfect descriptions, but computer jargon is not my thing. =( (edited by Danielle on 06-20-05 12:04 AM) |
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HyperLamer <||bass> and this was the soloution i thought of that was guarinteed to piss off the greatest amount of people Sesshomaru Tamaranian Level: 118 Posts: 5112/8210 EXP: 18171887 For next: 211027 Since: 03-15-04 From: Canada, w00t! LOL FAD Since last post: 2 hours Last activity: 2 hours |
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When mine goes out (same problem; connection light is on but nothing gets through, different provider though) I unplug the modem for a sec and plug it back in. If that doesn't do it I see if the TV still works.  Certain programs such as BitTorrent make this happen a lot, moreso depending how much bandwidth they use.Maybe you can convince them to send you a new modem, or at least come out to test the one you have, if they supplied it. Worked for me.  |
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Danielle Local Moderator Level: 76 Posts: 423/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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| I tried unplugging the modem, it didn't make a difference. When I called for help, they told me that if unplugging didn't work, try shutting EVERYTHING down. That only made it worse.. yes my tv still works. That's not the problem. They've been out before, they gave us the modem we have now because our old one was faulty. But I guess we could try calling them out again.. |
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Prier Archangel Administrative Priestess. NUCLEAR SUB WEEEOOOO Level: 119  Posts: 6223/8392 EXP: 18790939 For next: 138352 Since: 03-15-04 From: Nerima Dist. - Tokyo, Japan Since last post: 1 day Last activity: 1 day |
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| I somehow doubt it's the outlet that's the problem. So your signal strength is fine, you've pretty much done everything that I could possibly think of myself (other than I would just power it down and wait for it to reconnect rather than straight unplug). Only thing I can figure is that the ISP itself sucks. I've had issues myself with my DSL modem telling me it's online when there's nothing going through (in fact it happens randomly, like 15 minutes ago). It's probably not your fault more than it is their's. But then, by saying that your father's comp worked fine, did you mean by at the same time as yours being connected or at different times? If both are off at the same time then it's the connection not going through period, but if it's just your comp then it's something different. |
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Danielle Local Moderator Level: 76 Posts: 427/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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Originally posted by Priere My dad's comp, which is at a different house, works fine. By that, it means it's not just the provider being down. So it's something in my house, I just don't know what. My mom's computer, which is in this house, doesn't work either. They both go out at the same time and come back at the same time. On the few occasions that my laptop goes out and hers doesnt, it's because my dog is laying on the wireless router or something. Like I said, we've had them come out and take a look, and all they do is give us (or sometimes charge us) for a new modem. I don't think that's the problem every single time, it's getting old. |
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Banedon Giant Red Paratroopa Level: 55 Posts: 1326/1408 EXP: 1291380 For next: 22809 Since: 03-15-04 From: Michigan Since last post: 101 days Last activity: 90 days |
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| As this thread doesn't directly pertain to Acmlm's Board, it would probably be better in the Hardware/Software forum. *moves thread* Once, we had trouble with all the modems in the house, and we couldn't figure out why...turns out that my mom, who had just bought and set up a new computer, accidentally plugged the phone line (RJ-11) into an RJ-45 jack, and apparently that messed up all the phone lines in our house. |
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HyperLamer <||bass> and this was the soloution i thought of that was guarinteed to piss off the greatest amount of people Sesshomaru Tamaranian Level: 118 Posts: 5160/8210 EXP: 18171887 For next: 211027 Since: 03-15-04 From: Canada, w00t! LOL FAD Since last post: 2 hours Last activity: 2 hours |
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Wait... Are all of these systems connected through the wireless network?  |
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Danielle Local Moderator Level: 76 Posts: 460/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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Originally posted by HyperHacker Er.. My mom's internet isn't wireless. Both my mom's computer and my laptop are connected, but the wireless isn't the main.. is that what you're asking? I didn't quite get your question. |
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HyperLamer <||bass> and this was the soloution i thought of that was guarinteed to piss off the greatest amount of people Sesshomaru Tamaranian Level: 118 Posts: 5182/8210 EXP: 18171887 For next: 211027 Since: 03-15-04 From: Canada, w00t! LOL FAD Since last post: 2 hours Last activity: 2 hours |
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| I was asking if both computers connect to the Internet wirelessly. Judging by your comment about your mom's I assume they don't. |
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Danielle Local Moderator Level: 76 Posts: 483/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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Originally posted by HyperHacker Nah, it's not a wireless connection problem. Are we out of ideas?  |
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neotransotaku Baby Mario 戻れたら、 誰も気が付く Level: 87 Posts: 3308/4016 EXP: 6220548 For next: 172226 Since: 03-15-04 From: Outside of Time/Space Since last post: 11 hours Last activity: 1 hour |
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| i think it is a problem beyond your control...maybe you should ask your provider to come down to evaluate the lines... | |||
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Danielle Local Moderator Level: 76 Posts: 529/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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| Okay, I guess that's what I'll do then I hope they don't charge us for another modem like they have in the past. Thanks for the help.  |
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tuna ... Level: 3 Posts: 364/2 EXP: 51 For next: 77 Since: 12-02-04 Since last post: 1 day Last activity: 1 day |
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If your modem looks like this: And tends to go out during the day, especially when it's hot, you have the same problem I do... If your house is old (and it seems like it is) the wiring probalby isn't as good and the signal's just not coming thorugh; it gets a lot worse when it heats up (the wires) too, so if it just started it's not suprising. That blinking thing is the top two lights of my standard Cox-issued cable modem, by the way -- yours may not look exactly like it (but similar)... In short: You'll probably need to have your house -- or at the least, your cable system -- rewired. A temporary solution is to find where the cable enters your house and place it at the closest cable outlet around there, since by then it won't have been split as much (assuming you have >=1 cable outlet, which I know you do ) and it'll be slightly stronger......of course, in the event your modem's toast this won't help at all  |
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Danielle Local Moderator Level: 76 Posts: 534/3359 EXP: 3958078 For next: 47982 Since: 09-15-04 From: RATE Since last post: 3 hours Last activity: 3 hours |
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| ...well that sucks. Sounds pretty accurate, too. This started about a month ago, when temperatures started rising for summer. And yes, my house is very old. This really sucks. I'll try moving everything and see how that goes. I doubt my mom will pay for the whole house to be rewired until the internet just stops working all together. |
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HyperLamer <||bass> and this was the soloution i thought of that was guarinteed to piss off the greatest amount of people Sesshomaru Tamaranian Level: 118 Posts: 5246/8210 EXP: 18171887 For next: 211027 Since: 03-15-04 From: Canada, w00t! LOL FAD Since last post: 2 hours Last activity: 2 hours |
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| Well, you could just say it doesn't. It's close enough. |
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