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| Acmlm's Board - I3 Archive - Hardware / Software - Way to go, Gateway tech support. |
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HyperHacker Star Mario Finally being paid to code in VB! If only I still enjoyed that. <_< Wii #7182 6487 4198 1828                   Since: 11-18-05 From: Canada, w00t! My computer's specs, if anyone gives a damn. STOP TRUNCATING THIS >8^( Last post: 6313 days Last view: 6313 days |
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| Me: Hey, I heard the wireless card driver in my laptop has a security bug in it that's been patched, but your website doesn't have the patched version. When's that coming out?
Them: Hey, before we can help we need the serial number on the bottom of the system. Me: Right, it's [some big number here]. Them: No, that's not it. It's a 13-digit number next to the Gateway logo. Also, we need to know where and when you bought the system. Me: That's either [some other number] or [another number because there's two of them for some reason]. I bought it at blahblah on blahblah. Them: No, that's not it either. It's a 13-digit number next to the Gateway logo. Me: Here's a photo of every piece of text on the bottom of the system. There's no such number in the spot your website says there should be. Them: OK, thanks. Now we just need to know where and when you bought it and its serial number. Me: ........ 
You'd think someone doing tech support would have the intelligence to look at previous messages from the conversation. |
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MathOnNapkins  1100  In SPC700 HELL Since: 11-18-05 Last post: 6313 days Last view: 6313 days |
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Was this online? Perhaps it was an automaton  . |
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Metal Man88 Gold axe It appears we have been transported to a time in which everything is on fire!  Since: 11-17-05 Last post: 6313 days Last view: 6313 days |
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| I need your serial number to respond to this. :p
But, yeah, it sounds like an automaton. Say your serial number only in one line, then say the other, and maybe it'll understand you. ...Or it may tell you the Taco Machine is broken, like the local moron teller at Taco Bell here. |
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Kailieann Since: 11-18-05 Last post: 6313 days Last view: 6313 days |
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| NO! ANYTHING BUT THE TACO MACHINE! | |||
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HyperHacker Star Mario Finally being paid to code in VB! If only I still enjoyed that. <_< Wii #7182 6487 4198 1828 Since: 11-18-05 From: Canada, w00t! My computer's specs, if anyone gives a damn. STOP TRUNCATING THIS >8^( Last post: 6313 days Last view: 6313 days |
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Originally posted by MathOnNapkins It was through email. The first message certainly sounded human, but I suppose the others could have been automated. (They were at least cut-and-paste form letters.  ) |
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| Acmlm's Board - I3 Archive - Hardware / Software - Way to go, Gateway tech support. |
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