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| 0 users currently in Craziness Domain. |
| Acmlm's Board - I3 Archive - Craziness Domain - And the "Call of the Day Award" goes to.... |
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Tarale    2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata                   Since: 11-17-05 From: Adelaide, Australia Last post: 6294 days Last view: 6294 days |
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| See, I've clicked on screenshots before; on the Macintosh when I was trying to document the Network Preferences and the Locations for other staff here. So I know that a screenshot can be confusing.
However, each time I've done it, it's only taken me a few seconds to work it out and fix things. It would never have gotten to the point of me having to call Help Desk for it.  |
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rubixcuber Mole   Since: 09-08-06 From: St. Louis, MO Last post: 6403 days Last view: 6403 days |
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| That's a good one. On par with the people who called me trying to figure out how to find the ROM part of a CD-ROM. | |||
Cynthia Uh-huh. Since: 11-17-05 From: LaSalle, Quebec, Canada Last post: 6294 days Last view: 6294 days |
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| I'm sure we've all done this at some point BUT it was early in our PC careers and we figured things out pretty quickly.
This is just dumb.  |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6294 days Last view: 6294 days |
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| Well, like I said, I think there was a fair bit of panic involved -- people don't slow down and think when they're in that state, they just kinda... panic and then call us.
Some users are quite panicky when it comes to... pretty much anything related to their computer actually.  I find that I am constantly reassuring people that they haven't done anything terrible when they call me in a bit of a state...
The client was blaming themselves for the JPG incident -- in that they thought it was happening because they'd missed the "deadline" and that it was a punishment of some sort. |
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Bloodstar 660 blue boar boobies Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 35 bytes) in /var/www/acmlm.org/board/profile.php on line 42 Since: 11-17-05 Last post: 6294 days Last view: 6294 days |
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Originally posted by Tarale ...was there even a deadline involved? |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6294 days Last view: 6294 days |
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Originally posted by BloodstarOriginally posted by Tarale No. There was a transition date -- when the old system was transferred over to the new, but not a deadline per se. |
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Cynthia Uh-huh. Since: 11-17-05 From: LaSalle, Quebec, Canada Last post: 6294 days Last view: 6294 days |
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Is it a soothing "Calm down, it's going to be just fine..." voice, or a "Miss, IT WILL BE FINE" voice?  |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6294 days Last view: 6294 days |
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Originally posted by Colin ?? I think based on her initial description I just told her that it was the computer being stupid. After all, she described (of course) the login box from the webpage perfectly, when I asked if she was going to the right URL she said she was (because the URL happens to be written on the blue box in the login screen; which is not where I told her to look, but nevermind....) etc. She was able to type in the address for Google where I WANTED her to look in the first place, "confirming" that she knew what the address bar was and so I thought she'd looked there before when I'd asked her to... So I thought the computer perhaps COULD have been misbehaving itself in some way. VNC showed otherwise -- a login box JPG -- badly compressed -- located top left of screen instead of center -- and a totally different URL. Based upon the way she was describing the problem and the weird answering of the URL/ Address Bar issue I thought that perhaps it was an actual issue for a bit there. |
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Valcion Knuckle Joe too much high power man  Since: 11-17-05 Last post: 6294 days Last view: 6294 days |
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| There are quite a few JPG's i'd liek to "log into" if you catch my drift.
also in before cup holder |
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Thexare Metal battleaxe Off to better places  Since: 11-18-05 Last post: 6294 days Last view: 6294 days |
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Originally posted by Kingpin I can do you one better. I got a woman that called asking if we sell gas. That is, last I checked, one of the primary requirements of being a gas station... |
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Bloodstar 660 blue boar boobies Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 35 bytes) in /var/www/acmlm.org/board/profile.php on line 42 Since: 11-17-05 Last post: 6294 days Last view: 6294 days |
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Originally posted by ThexareOriginally posted by Kingpin ... What the fuck...? Do people even use their brain anymore?  |
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Kailieann Since: 11-18-05 Last post: 6294 days Last view: 6294 days |
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| No. They really don't. | |||
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6294 days Last view: 6294 days |
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| Ahh.... what is it with me and clients this week??
I just had THE call of like FOREVER A woman deleted 171 files off the network from the Search function in Windows. The ONLY way to find out what the deleted files were was to VNC in, and write down the filenames and paths of all 171 of them to get the file restore request done. Took me 1 hour, 20 minutes.
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Cynthia Uh-huh. Since: 11-17-05 From: LaSalle, Quebec, Canada Last post: 6294 days Last view: 6294 days |
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| Taryn: I meant when she was in a panic; were you talking to her in a calm and soothing manner or with a little bit of a... tone in your voice? XD
...I feel for you with that last one. |
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| Acmlm's Board - I3 Archive - Craziness Domain - And the "Call of the Day Award" goes to.... |
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