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| Acmlm's Board - I3 Archive - Craziness Domain - I will NOT be replaced by AI...!! |
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Tarale    2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata                   Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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| Just watching the Late Night News here, and they've just run a brief segment on Jabberwacky, claiming that the AI will replace things like call centre jobs.
I think not! 
But all the same, I think it's a little interesting. Voice sounds a bit funny to me, but then I didn't expect it to sound "right" either. But I imagine they have a long way to go before something like that really could replace an experienced call centre / customer support operator.  |
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Cruel Justice I have better things to do.  Since: 11-18-05 From: At my house! Last post: 6295 days Last view: 6295 days |
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| Voice recognition tends to be awkward and is generally inefficient nowadays.
1.) Bad for the economy 2.) Machines cannot recognise everything quite yet 3.) It's expensive I think the technology on the latter needs alot of improvements before ever hitting the telecommunication businesses. I think the idea is kindof, well... crap. |
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Ailure Mr. Shine I just want peace...  Since: 11-17-05 From: Sweden Last post: 6295 days Last view: 6295 days |
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But sentient machines amazes me. I actually want to make one myself... hmm. One thing I would like to do is making some AI of my own, and have it keep talking with this one... This bot gives me nonsense on most of the questions I give it though... Me: Well, I gotta go! It: Oh please, don't stop! Me: Haha, you make it sound like we're copulating. It: Make what sound like a computer? Better than your average chatbot, but still... (edited by Ailure the sexy catboy on 09-06-06 02:24 PM) (edited by Ailure the sexy catboy on 09-06-06 02:33 PM) (edited by Ailure the sexy catboy on 09-06-06 02:39 PM) |
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Tatrion <_<; Since: 11-17-05 Last post: 6296 days Last view: 6295 days |
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The main problem I see is that people will think it's just a recorded message and will just hang up... kind of rending the whole thing moot 
I wonder what they'd do if you blew a dog whistle at it. Yell in pain?  |
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HyperHacker Star Mario Finally being paid to code in VB! If only I still enjoyed that. <_< Wii #7182 6487 4198 1828 Since: 11-18-05 From: Canada, w00t! My computer's specs, if anyone gives a damn. STOP TRUNCATING THIS >8^( Last post: 6295 days Last view: 6295 days |
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I HATE talking to machines on the phone. It's so akward.  I'd rather use those touch tone menus than try to explain something to a computer that can't understand what I'm saying or what I mean.(edited by HyperHacker on 09-06-06 08:01 PM) |
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neotransotaku Sledge Brother Liberated from school...until MLK day  Since: 11-17-05 From: In Hearst Field Annex... Last post: 6297 days Last view: 6295 days |
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| Companies are investing millions of dollars into voice recognition systems to enhance the customer experience for tech support. However, for immigrants like my mom, it is a pain because of her accent.
I highly doubt AI will replace human tech support 100%. However, they may save companies in the future lots of money, which is why the technology is being developed. In some ways, voice recognition technologies will help the physically disabled to possibly command a computer to do work. The best people to test the voice recognition technology is to use it in customer support area. |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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Originally posted by HyperHacker Yeah, I dislike it too. Telstra (telephone company) makes you do it here. "In a few short words, could you describe the reason why you are calling?" Me: "tel-e-phone dis-con-nect-ion" "Did you say "broadband"?"  |
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HyperHacker Star Mario Finally being paid to code in VB! If only I still enjoyed that. <_< Wii #7182 6487 4198 1828 Since: 11-18-05 From: Canada, w00t! My computer's specs, if anyone gives a damn. STOP TRUNCATING THIS >8^( Last post: 6295 days Last view: 6295 days |
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| Actually they usually do a fairly good job of understanding what I'm saying, just not what I mean. They give you a very limited set of choices that don't cover many scenarios. (This isn't native to voice systems either; see Windows Useless Troubleshooter.) But the real problem is it's just... weird trying to talk to a machine. You have to break everything down into very simple short phrases, and they don't pick up on nor have any emotion, which makes things uncomfortable. | |||
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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| I also love how much of an idiot I feel when I have to talk to it.
I mean, I'm sitting at my desk saying "telephone disconnections" over and over, getting louder or slower or such in an attempt to get the system to understand me. And my collegues look at me funny. |
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Sweet Kassy Molassy Out of ice cream and PB. Would KILL for a milkshake right now.  Since: 06-17-06 From: LoozeeAnna Last post: 6295 days Last view: 6295 days |
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| Even AI like we can only dream of right now wouldn't replace human support. There would always be fundamental differences in the way humans and machines understand things. The very idea is absurd... | |||
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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Originally posted by Kasdarack Hmm.. and here I was getting so very upset over the so very very credible late night news.. |
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Vyper Kodondo Raging Venom  Since: 11-18-05 From: Final Fantasy Fire Last post: 6312 days Last view: 6312 days |
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| I agree with you, Taryn. I also work at a call center. We do have an automated system, but it sucks so bad that 70% of the time the caller ends up talking to a person anyway. | |||
Danielle 6730 Administratorrrr HELLO THERE   Since: 11-17-05 From: California Rate me ^_^ Last post: 6296 days Last view: 6295 days |
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Am I the only one that read the title and thought of American Idol? 
But yeah... automated help desks drive me crazy. It's much much nicer having an actual person there that can understand better and generally do a better job helping you. |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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Originally posted by Danielle I don't even know what you mean with that Americal Idol thing  We don't get American Idol here -- and I don't watch Australian Idol either. |
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windwaker Ninji i'm not judgemental, i'm cynical Lonely People of the World, Unite! Since: 12-27-05 Last post: 6324 days Last view: 6302 days |
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Originally posted by TaraleOriginally posted by Danielle American Idol is a show about a bunch of people Lost on this island. It's really bizarre. |
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Danielle 6730 Administratorrrr HELLO THERE Since: 11-17-05 From: California Rate me ^_^ Last post: 6296 days Last view: 6295 days |
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Originally posted by windwakerOriginally posted by TaraleOriginally posted by Danielle XD wtf dude, that's Lost. American Idol is a singing competition show -- called AI by quite a few people because of the name. American Idol. |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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| aww... that's it?
I was hoping for a more interesting explanation That's fairly dull.
Well, generally when I say "AI", I'm referring to artificial intelligence  |
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Danielle 6730 Administratorrrr HELLO THERE Since: 11-17-05 From: California Rate me ^_^ Last post: 6296 days Last view: 6295 days |
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| I know, I'm boring, sorry |
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Tarale 2710 Affected by 'Princess Bitch-Face Syndrome' ++++!! Persona non grata Since: 11-17-05 From: Adelaide, Australia Last post: 6295 days Last view: 6295 days |
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Originally posted by Danielle Aww... *hugs* I just thought there'd be some wacky anecdote about some American Idol starlet screaming about being replaced by something.... |
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Danielle 6730 Administratorrrr HELLO THERE Since: 11-17-05 From: California Rate me ^_^ Last post: 6296 days Last view: 6295 days |
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 nope, nope... I'm sure it has happened at some point (the show is wild wild WILD), but I was just talking about the letters in the title. Before I clicked on it, I was trying to figure out what in the world you meant... not being replaced by American Idol. |
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| Acmlm's Board - I3 Archive - Craziness Domain - I will NOT be replaced by AI...!! |
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