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05-25-24 01:27 AM
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Danielle

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Posted on 06-17-06 01:13 AM Link | Quote
Let me first say that this is a laptop, about two years old and in great condition.

My problem is that, if my computer idles for longer than, I'd say an hour and a half, maybe two hours... it just turns off. My power settings are set to "never turn off" so that's not the problem, and overheating shouldn't be an issue either... when I try to leave it on overnight, all I have running is a torrent that I want to finish downloading. And it's at night... so summer heat shouldn't have anything to do with it. This has never been a problem in the past, because like I said, I don't usually need my computer on when I sleep, so I turn it off.

Does anyone know what's causing this? It's very frustrating to not be able to walk away from my computer for a few hours without it turning off on me.

And while I'm on the topic...
Videora ipod convertor ALWAYS causes my system to turn off. It doesn't give me a warning, it just blacks out my screen before the converted file is even finished. I've looked on videora's site, googled for answers, asked around... nobody knows why it forces my comp to just shut off like that.
Any possible causes and/or solutions?

I appreciate any help.

HyperHacker

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Posted on 06-17-06 06:22 PM Link | Quote
Well, does it turn off at random while you're using it? If you're using XP do you have automatic reboot on crash enabled? Is there anything in the event log? Have you watched to see if anything unusual happens before it turns off?
Danielle

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Posted on 06-17-06 08:00 PM Link | Quote
It doesn't turn off when I'm using it unless I run videora, but I don't think the two problems are connected. The only time it turns off is when I idle for a long time, like overnight.

It has never turned off on me when I'm on it during the day doing my usual things, like AIM or board browsing or photoshop fun.

Nothing unusual when I shut it off, it turns off the way it always has.

As for automatic reboot on crash and event log, I have no clue what or where those are.
HyperHacker

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Posted on 06-17-06 11:05 PM Link | Quote
Originally posted by Danielle
Nothing unusual when I shut it off, it turns off the way it always has.

You mean with the "saving your settings, windows shutting down" text, or just right off immediately?


As for automatic reboot on crash and event log, I have no clue what or where those are.

They're only in newer versions of Windows such as 2000 and XP.
Automatic restart is in Control Panel -> System -> Advanced -> Startup and Recovery Settings -> Automatically Restart. It's probably not the problem but you should disable it anyway.

Event log is in Control Panel -> Adminstrative Tools -> Event Viewer. Just see if it reports anything around the time it shuts off or when you open Videora.

These might change or not be there at all depending what version you have though.
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Posted on 06-18-06 12:19 AM Link | Quote
...sounds like a letter I read in an old MaximunPC magazine... The porblem turned out to be a temperature problem, because the CPU had an inadequate fan, and was overheating and shutting itself down. How warm does you laptop get right before it shuts off? (Or right after)
Danielle

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Posted on 06-18-06 03:01 AM Link | Quote
Hmm... well my laptop is always pretty hot when it's running, but I can hear the fan running... is there any way I can tell it's the fan without having to send it in for repair? =\

And if it is the fan, does videora actually make my computer work that hard? No other program gives me that problem... but with videora it's almost a guarantee.

HH: I have XP, so I'll check it; however I'm on a different computer and will be until Monday, so I'll have to get back to you about the logs and auto restart option.

As for shutting down, when I usually shut down it does the "windows is shutting down, saving settings blahblah" thing. But when it shuts off when idling or with videora, it just shuts off without the traditional "shutting down, saving settings" routine. It just goes from running everything to a black screen. And it doesn't reboot until I turn it back on.
Sukasa

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Posted on 06-18-06 04:04 AM Link | Quote
Try having the fan replaced or checked. Every laptop I've ever worked with (3) has always run quite cool to the touch. You fan is spinning, but that's not a guarantee that it's doing it's job.
neotransotaku

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Posted on 06-18-06 04:14 AM Link | Quote
My friend had similar symptoms with his HP laptop. According to the HP forum, he found out the laptop is designed to shut off without notice if the CPU was overheating. CPU will overheat quite quickly if the CPU fan isn't not working. So, maybe there is issues with the CPU fan or maybe there is just too much dust build up in the laptop?

Uh...since it seems you are suspecting that, maybe you can blow compressed air while holding a vaccum to possibly remove the dust? At the same time, maybe elevating the laptop, so that the bottom of the laptop isn't completely resting on your desk may help. I had a laptop that would heat the surface it was on quite quickly so it would not have good heat dissipation. So, try to prop up your laptop in a fashion that you would jack up a car.
Danielle

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Posted on 06-18-06 02:36 PM Link | Quote
Yeah, it's an HP laptop. =\ I find it rather pathetic that videora makes it work that hard, though.
I'll try propping it up so that it's not on the surface of my desk, maybe that will make a difference. If it doesn't, then I'll have to send it in, bah.

Thanks for your help guys
HyperHacker

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Since: 11-18-05
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Posted on 06-18-06 03:08 PM Link | Quote
Yeah, my HP desktop overheated (the fans it came with weren't enough to keep it cool ), and it would just reboot without notice when it got too hot.

Motherboard Monitor 5 will probably tell you how your CPU is doing temperature-wise. My Sempron 2200 averages around 30°C when idle, but that's in a desktop, so your mileage may vary. (It was actually 40°C before I updated the BIOS. )
Danielle

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Posted on 06-18-06 03:38 PM Link | Quote
Okay, I'll check that out when I'm back on my laptop. What temperature should it be, as a laptop?
The Red Snifit

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Posted on 06-18-06 08:14 PM Link | Quote
I also have advice, if you have a moving screen saver, it might keep it on.
It works for my comp.
Danielle

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Posted on 06-19-06 03:48 AM Link | Quote
Originally posted by The Red Snifit
I also have advice, if you have a moving screen saver, it might keep it on.
It works for my comp.

You obviously didn't read the thread.

I hate people that don't read the threads they post in.

We already discovered that it's due to my computer overheating.
DarkSlaya

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Posted on 06-19-06 08:54 AM Link | Quote
Yeah, overheating does it (happened to me recently, even thought it was my desktop, I was like, wtf, why did it shut down. Then I had to unplug the power cord for it to work).

Good thing your lappy didn't explode
Danielle

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Posted on 06-20-06 01:58 AM Link | Quote
Originally posted by neotransotaku
At the same time, maybe elevating the laptop, so that the bottom of the laptop isn't completely resting on your desk may help. I had a laptop that would heat the surface it was on quite quickly so it would not have good heat dissipation. So, try to prop up your laptop in a fashion that you would jack up a car.

I did this, and my gosh, it's amazing the difference it has made. My computer has been on for a while now, and it's still cool to the touch. I've like, never had that before. I put 4 old n64 games that I don't care for underneath it, each on a side, so it's balanced and mostly off the desk. I guess that was the biggest problem, my desk was making it overheat. THANK YOU NEO

Now I just have to run Videora and see if it shuts off...


(edited by Danielle on 06-20-06 12:58 AM)
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Posted on 06-21-06 06:22 AM Link | Quote
Originally posted by Danielle
I find it rather pathetic that videora makes it work that hard, though.

You probably shouldn't. As far as I am concerned, video is one of the most heavy things for computers to work with.
Sukasa

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Posted on 06-21-06 09:31 PM Link | Quote
...You might want to check your fan anyways, Danielle. I've worked with laptops on leathery desks (a.k.a, the covering weere fluffy) that didn't have heat issues, so it's your call there.
HyperHacker

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Since: 11-18-05
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Posted on 06-21-06 11:38 PM Link | Quote
Originally posted by Boom.dk
Originally posted by Danielle
I find it rather pathetic that videora makes it work that hard, though.

You probably shouldn't. As far as I am concerned, video is one of the most heavy things for computers to work with.

Just opening the program shouldn't be a huge strain on the system, unless it's like allocating a few hundred megabytes right off the bat or playing some fancy 3D animation.
Danielle

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Posted on 06-22-06 02:50 PM Link | Quote
It's not at all... Videora is a very basic program, nothing fancy. But after a few minutes of using it, my computer is done for. I don't know why... I'd imagine that loading ImageReady would require more work, but I'm no computer nerd.
neotransotaku

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Posted on 06-22-06 10:20 PM Link | Quote
so, running videora still causes the same issue to happen? then, my guess is something in vidora is causes something that tells the CPU to turn off.
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