Originally posted by Ailura
Originally posted by Xkeeper
Last update AOL Sweden had was in.... 1997. Makes me wonder why it's site is still around. xD link
I think I just got blind. 
And Koitenshin's problems with his internet provider is similar to my problems with the taxi company I travel with to my dorm and house. We have a deal that I shouldn´t pay anything to travel with them but they don´t seem to get that. We´ve told them 10 timer or so already.
Originally posted by Koitenshin
Ok, today the Customer Service Supervisor called me and straightened everything out real quick especially when I mentioned these words, "breach of contract" and "class action lawsuit". They immediately dropped my dsl not from $36 to $25 but from $36 all the way down to $21 for my dsl pro until the end of June. .
ROFL! I would´ve liked to see their faces when they heard those words. 
neotransotaku
Posts: 245/1860 |
my university has a bandwidth cap not because of money issues, but rather as a mean to control piracy... |
HyperHacker
Posts: 494/5072 |
Originally posted by Koitenshin
A bandwidth cap? You should really see how much information passes through my computer, I would be doing like 65gig a week. So sadly that won't work at all. 
I can't wait for the holographic discs with huge storage capacity, then I won't have to worry so much for space.
Yeah, that's why I had to switch. Hopefully they'll realize how out-of-date bandwidth caps are and remove it.  |
firemaker
Posts: 23/194 |
Holy crap that's quite a bit. Well I ave a 1 gig allowance set by my dad until i get out of school. Thats annoying... 1gig a month is quite limiting. |
neotransotaku
Posts: 223/1860 |
bandwidth cap is one thing, download speed is another -- fortunately, SBC doesn't have a bandwidth cap, otherwise I wouldn't have choosen it as a service. I rather download slower, knowing I can download as much as I can versus knowing I can only download no more than either 4 or 8 DVDs worth of data. I run through one 25 DVD5 spindle in about three weeks |
Koitenshin +∞
Posts: 106/873 |
A bandwidth cap? You should really see how much information passes through my computer, I would be doing like 65gig a week. So sadly that won't work at all.
I can't wait for the holographic discs with huge storage capacity, then I won't have to worry so much for space. |
HyperHacker
Posts: 465/5072 |
Who knows, maybe by then a better ISP will be available.  If you ever get the chance to get Cogeco and can live with a 15GB/month bandwidth limit (for $50/month, or 30GB for something like $65), do it. No shitty software required and the tech support is freaking awesome. (Also, if it's of any benefit to you, your IP only changes like once every 16 months. ) |
Gywall
Posts: 23/187 |
Originally posted by Tatrion
AOL sucks in every country. No exceptions.
I remember a friend of mine who said thier customer service staff didn't have a fucking clue about anything and that AOL's "service" actualy fucked thier computer up by being like ATI's drivers. Non-removable. |
Koitenshin +∞
Posts: 87/873 |
Yes I am sure it is until the end of June, they even gave me an exact date. June 28 so that is the day I will cancel and get rerated. |
Ailure
Posts: 282/2602 |
Originally posted by Xkeeper
No wonder AOL would never touch Austraila
Or Sweden for that matter. 
Last update AOL Sweden had was in.... 1997. Makes me wonder why it's site is still around. xD link |
neotransotaku
Posts: 208/1860 |
Originally posted by Koitenshin
Ok, today the Customer Service Supervisor called me and straightened everything out real quick especially when I mentioned these words, "breach of contract" and "class action lawsuit". They immediately dropped my dsl not from $36 to $25 but from $36 all the way down to $21 for my dsl pro until the end of June. You know what they say "the customer is always right"
And in end of June I will just cancel (after contract ends) and get a rerate for the same price.
are you sure it is until the end of june (i.e 6 months) and not for one year? Because I heard the same deal from SBC (same customer service call) and after 6 months, it goes back to $36... |
Tarale
Posts: 211/2713 |
Originally posted by Koitenshin
Ok, today the Customer Service Supervisor called me and straightened everything out real quick especially when I mentioned these words, "breach of contract" and "class action lawsuit". They immediately dropped my dsl not from $36 to $25 but from $36 all the way down to $21 for my dsl pro until the end of June. You know what they say "the customer is always right"
And in end of June I will just cancel (after contract ends) and get a rerate for the same price.
Yay! Too many companies try to walk all over customers, but it's good to know that they fixed this.
Then, a lot of companies count on their customers being unaware of their rights. |
Koitenshin +∞
Posts: 67/873 |
Ok, today the Customer Service Supervisor called me and straightened everything out real quick especially when I mentioned these words, "breach of contract" and "class action lawsuit". They immediately dropped my dsl not from $36 to $25 but from $36 all the way down to $21 for my dsl pro until the end of June. You know what they say "the customer is always right"
And in end of June I will just cancel (after contract ends) and get a rerate for the same price. |
Tarale
Posts: 201/2713 |
Originally posted by Tatrion
AOL sucks in every country. No exceptions.
This I don't doubt. Although they are not the only ISP in the world that sucks. Thankfully they were NOT the ones that overcharged me and I had to take to the TIO. That was a company called iHug.
Originally posted by Koitenshin
I could try the BBB (Better Business Bureau) but I'm not sure if it would even help.
It would be worth trying anyways, as they may be able to at least point you in the right direction if they are unable to help directly. |
Koitenshin +∞
Posts: 48/873 |
I could try the BBB (Better Business Bureau) but I'm not sure if it would even help. |
| This is a long thread. Click here to view it. |
And now it is gonna be even worse simply because SBC and AT&T combined.
