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ErkDog

Fuzz Ball
Level: 47

Posts: 90/982
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Since: 03-15-04
From: Richmond, VA

Since last post: 40 days
Last activity: 19 days
Posted on 03-22-04 01:45 AM Link | Quote
Hello,

We've received these two notices from our network provider this afternoon:

Dear Valued Customer, On Saturday, March 20th, 2004, the AboveNet NY1
(lga1) facility began having connectivity issues at 2:00 (EST). We are
currently investigating the cause of this issue and will continue to update
you with additional information until this issue is resolved.

Dear Valued Customer, We are still experiencing network connectivity issues
at NY1 (lga1). We have located the problem and are in the process of
correcting this issue.


>From what I can see things went down completely around 2 PM EST and came
online again around 3 PM EST. Since 3 PM EST things have been going up and
down [not stable]. Apparently the network folks know what the problem is
and are in the process of taking care of the problem -- thankfully! This
backbone has been very good to Lomag over the years. I can't recall the
last time something major such as this occured.

It seems as if something major occured in the New York metro area though
affecting all local ISP's. Perhaps large fiber cuts. You can take a look at
the below URL where you can see the dip and spikes during this time frame
which affected all of North America...:
http://www.internettrafficreport.com/namerica.htm#graphs

All does appear to be well at this point, however some more hiccups might
occur as they full fix whatever the issue was. Sorry about this!

Mark

-- **************************************************** Mark Skurzynski * Lomag Internet Services, LLC mark@lomag.net * http://www.lomag.net Edison, NJ USA * 908-754-2296 **************************************************** ----- Original Message ----- From: "Matt Westfall aka ErkDog" To: Sent: Saturday, March 20, 2004 4:29 PM Subject: shellux connectivity problems

>> shellux has been exhibiting several connectivity problems lately....
>>
>> it just dropped all my users a few min ago...
>>
>> and there have been problems reported over the last week or two
Cymoro
PATRICK DUFFY WILL LASER YOUR SOUL


Level: 67

Posts: 120/2216
EXP: 2549743
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Since: 03-15-04
From: Cymoro Gaming

Since last post: 6 hours
Last activity: 4 hours
Posted on 03-22-04 01:47 AM Link | Quote
Translated to the general public, your server isn't working anymore. Am I right? There are 6 others, so do what you need to do.


(edited by Cymoro on 03-21-04 04:47 PM)
ErkDog

Fuzz Ball
Level: 47

Posts: 91/982
EXP: 752190
For next: 14013

Since: 03-15-04
From: Richmond, VA

Since last post: 40 days
Last activity: 19 days
Posted on 03-22-04 01:47 AM Link | Quote
Properly translated....

there was a backbone problem with AboveNet

which has been .. Resolved....

translation... there should be no more connectiivty issues
Toxic
in a sublime state of mind
Level: 75

Posts: 406/2857
EXP: 3732709
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Since: 03-15-04

Since last post: 3 days
Last activity: 8 hours
Posted on 03-22-04 01:50 AM Link | Quote
I'm glad they fessed up, rather than hiding behind some lie...that works with me.
Colleen
Administrator
Level: 136

Posts: 401/11302
EXP: 29369328
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Since: 03-15-04
From: LaSalle, Quebec, Canada

Since last post: 3 hours
Last activity: 1 hour
Posted on 03-22-04 02:36 AM Link | Quote
*shrug* That's good customer service.

Most reliable companies should have it if they want to succeed.
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